Shipping policy

Processing Time:
* Orders are shipped in 1–3 working days

UK Shipping:
* Standard Delivery: £5.99 (2–4 business days)
* Express Delivery: £12.99 (1–2 business days)
* Free Standard Delivery on orders over £50

Local Collection:
* You can collect orders at our market stalls

International Shipping:
* We currently ship within the UK only

Tracking:
* Tracking is provided when available

Delivery Issues:
We aren’t responsible for courier delays or incorrect addresses.

Damaged Parcels:
* Email us with photos within 48 hours for a replacement or refund.

Contact:
npal@eincense.co.uk